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Interviews with Margaret Stanton of the South Birmingham Community Health Committee, Doctor Rod Griffiths from Birmingham University Health Services Research Centre and Doctor Gerry Fitzgerald of the West Midlands Deputising Service about the pros and cons of the system which provides a doctor on a 24 hour basis but not a GP necessarily familiar with a patient or their medical history. Exterior of the West Midlands Deputising Service. Reconstructions of a female patient making a late night call to a doctor and the telephone operators at work. Exterior of the Health Services Research Centre. (+ trims that also includes a doctor using a car telephone and shots of the Biringham Family Practitioner Committee offices).
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